{"id":55613,"date":"2025-05-20T21:10:40","date_gmt":"2025-05-20T21:10:40","guid":{"rendered":"https:\/\/snoopy.hr\/frequently-asked-questions\/"},"modified":"2025-08-13T20:35:47","modified_gmt":"2025-08-13T20:35:47","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/snoopy.hr\/en\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_pattern_style=&#8221;on&#8221; background_pattern_color=&#8221;rgba(0,0,0,0.02)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1300px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inria Sans||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Inria Sans||||||||&#8221; header_4_font=&#8221;Inria Sans||||||||&#8221; header_4_line_height=&#8221;1.3em&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span style=\"font-weight: 400;\">I found an injured animal \u2013 what should I do?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Unfortunately, we are not veterinarians, so an injured animal needs to be taken to a veterinarian as soon as possible.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If working hours are over, and you are able to, provide the animal with temporary shelter.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><span style=\"font-weight: 400;\">If you are unable to remove the animal from the road, contact us for assistance.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">If you cannot stay with the animal, mark the location (e.g. GPS or detailed description of the place),<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Take a photo or video of the animal and its surroundings and send us a report.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Please note that we also have working hours. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We don\u2019t respond during the night.<\/span>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; animation_delay=&#8221;300ms&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inria Sans||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Inria Sans||||||||&#8221; header_4_font=&#8221;Inria Sans||||||||&#8221; header_4_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">I found a dog on the road \u2013 what should I do?<\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Not every dog wandering the street is necessarily lost!<\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Assess its condition, see if it has a collar and if it is well-groomed.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Many \u201cwanderers\u201d are actually so-called self-walkers, especially in smaller towns.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If the dog has a collar and looks good, send us a few photos and the location so we can try to find the owner by posting it on our pages.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If your dog doesn\u2019t look well and seems lost, take it to the vet for a microchip scan (if the dog is not microchipped, the vet will contact us) or call us and we will advise you on the best course of action in this situation.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1300px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inria Sans||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Inria Sans||||||||&#8221; header_4_font=&#8221;Inria Sans||||||||&#8221; header_4_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">I can no longer care for my dog \u2013 can you take him in?<\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Taking over the owner\u2019s dog is only possible under the following conditions:<\/span><\/p>\n<p><\/p>\n<ol>\n<li><b> Available space:<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We need to have a free cage at the fort. If there are no spaces available at the moment, we will put you on the waiting list.<\/span><\/li>\n<li><b> Health conditions:<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The dog must be vaccinated against infectious diseases:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2013 2 times if it is a puppy,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2013 1 time if older than 7 months.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If the dog is sexually mature, it must be neutered.<\/span><\/li>\n<li><b> Cost coverage:<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If the dog has not been vetted, we will ask you for a donation to cover the costs<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">veterinary treatments (vaccinations, castration, etc.).<\/span><\/li>\n<\/ol>\n<p><\/p>\n<p><strong>4. Dog behavior:<\/strong><br \/><span style=\"font-weight: 400;\">The dog must not be aggressive or hostile towards people.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; animation_style=&#8221;fade&#8221; animation_delay=&#8221;300ms&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inria Sans||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Inria Sans||||||||&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font=&#8221;Inria Sans||||||||&#8221; header_4_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Can we get free sterilization for our dog or cat through you?<\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, no.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We ourselves pay the full cost of castrations and all other veterinary services.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inria Sans||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Inria Sans||||||||&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font=&#8221;Inria Sans||||||||&#8221; header_4_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">We want to come visit \u2013 what do you need most?<\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Two things we always need, but never have enough of, are:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2013 cans for puppies and adult dogs (especially better-quality wet food)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2013 bleach for disinfecting floors (e.g. Varikina)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Additionally, you can view the list of needed items in the Donate section on our website.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inria Sans||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_3_font=&#8221;Inria Sans||||||||&#8221; header_3_line_height=&#8221;1.2em&#8221; header_4_font=&#8221;Inria Sans||||||||&#8221; header_4_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Can I leave my dog with you while I\u2019m away?<\/span><\/h3>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">We understand your need, but unfortunately, we do not provide pet sitting services.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Our fortress has limited capacity, which is often not even enough for abandoned animals.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If you need help, feel free to contact us \u2013 we will be happy to refer you to reliable<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">dog hotels.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I found an injured animal \u2013 what should I do? Unfortunately, we are not veterinarians, so an injured animal needs to be taken to a veterinarian as soon as possible. If working hours are over, and you are able to, provide the animal with temporary shelter. If you are unable to remove the animal from the road, contact us for assistance. If you cannot stay with the animal, mark the location (e.g. GPS or detailed description of the place), Take a photo or video of the animal and its surroundings and send us a report. Please note that we also have working hours. We don\u2019t respond during the night.I found a dog on the road \u2013 what should I do?Not every dog wandering the street is necessarily lost!Assess its condition, see if it has a collar and if it is well-groomed.Many \u201cwanderers\u201d are actually so-called self-walkers, especially in smaller towns.If the dog has a collar and looks good, send us a few photos and the location so we can try to find the owner by posting it on our pages.If your dog doesn\u2019t look well and seems lost, take it to the vet for a microchip scan (if the dog [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-55613","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/pages\/55613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/comments?post=55613"}],"version-history":[{"count":8,"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/pages\/55613\/revisions"}],"predecessor-version":[{"id":56396,"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/pages\/55613\/revisions\/56396"}],"wp:attachment":[{"href":"https:\/\/snoopy.hr\/en\/wp-json\/wp\/v2\/media?parent=55613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}